How to unpair Bluetooth in your Volkswagen
Unpairing Bluetooth in a Volkswagen
Bluetooth is a handy tool that many drivers use these days to stay connected behind the wheel. It allows drivers access to contacts and music on their phone without having to take their hands from the wheel. That being said, sometimes you need to unpair a phone from your Volkswagen’s Bluetooth. Whether you got a new phone or a new vehicle, unpairing Bluetooth in a Volkswagen is easy enough. Take a look at the directions below to learn more about how to unpair a Bluetooth device in your car.
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If you’re looking to delete old bluetooth profiles off of your Volkswagen Tiguan, Jetta, Golf or other VW model’s Bluetooth, it’s easy enough to do. If you have any questions, be sure to contact us here at Speedcraft Volkswagen – we’re always happy to help you with any of your VW-related questions!
Unpairing Bluetooth instructions
Step 1: Go to the “Phone” option on the center information panel.
Step 2: Select the “Users” option and you will the names of the phones paired with your vehicle.
Step 3: Scroll down to the phone option that you would like to remove.
Step 4: Press the “OK” button on your steering wheel.
Step 5: Then you’ll receive a prompt with multiple options, you can scroll down until you find the “DELETE” option, and press “OK”.
And you’re all set! From there, your phone should be unpaired from your vehicle. If this process didn’t work for you, you may need to reset your vehicle’s Bluetooth system. You can do this by selecting the “Phone” option and then selecting the “Reset to Factory Settings”, which will erase all of the vehicle’s saved phones.
If you’re having trouble getting your phone to link properly, you may be having a problem with compatibility. To check if your phone is compatible with your Volkswagen vehicle, visit this page, where you’ll find all of the phones compatible with Volkswagen models.
Questions? Leave them in the comments below and we’ll be sure to address them!
20 comment(s) so far on How to unpair Bluetooth in your Volkswagen
How do I do this with a vw passat wolfsburg ed? I cannot seem to find a way to edit it through the MFD
I have a 2012 Golf Match. I can’t find a user’s list on either MFD our the phone option. Is there a different way?
Trying to delete my phone from my 2014 VW Tiguan when I hit delete it says unable to delete device is also used as a phone
Having the same problem. Did you find a solution?
Same comment as Jason: Trying to delete my phone from my 2014 VW Tiguan when I hit delete it says unable to delete device is also used as a phone
If I unpair/delegate my Bluetooth phone in my 2017 Passat se,
Will it also delegate all my contacts? I just need to get my
3000+ work contactos out.
Thanks,
Gus
Also have the “unable to delete devic also used as a phone” issue on my 2012 Passat. Can’t remove a paired media device… But there is no option under the phone menu to un-pair a phone
I want to delete all the contacts from the VW Passat. If I unpair my phone, will it delete the contacts?
If not, what’s the best way?
I have tried & tried, read owner’s manual & phone manual, googled, etc and cannother get to the man menu. I need to delete the phone of a prior owner. The pics show a rocker switch on side of windshield wiper. I have only the cruise control rocker which controls speed on the left. Please help. Without getting to main menu, I am really restricted as to what I can do. Many thanks.
There are several users are getting hazards in such un-pairing process of Bluetooth speaker. They can take an actual solution from this given article so that they can able to make a grip on such Bluetooth un-pairing process.
How do I remove a bluetooth phone connection from my JETTA TSI 2016?
Its Jetta techical manual is so poor!
Can my Volkswagen cc sport be tracked using the Bluetooth
Ive just brought a Golf R and it has 3 phones linked to handsfree…
i have deleted them numerous times, restored the factory settings yet everytime i get back in the car they re-appear and forgets mine how can i get this to remember? and delete the others
Hello and good afternoon,
I need all the help I can get considering I have been getting different answers.
My question is, how can I delete and remove all the old phones stored in my 2016 VW Tiguan?
I was told that you can’t remove them and then I was told that you can but never given the proper instructions and Google is very limited for resolution.
Thank you in advance.
Hi guys i was getting the same error “cannot unpair bc it’s being used a phone” so what i did…
1.Connected my own Bluetooth
2.push the phone button phone
3.Under Menu scroll click Bluetooth-user-select the phones you want to delete
Not helpful if your phone isn’t/cannot connect to the Bluetooth to begin with. Then what?
I’m having problem erasing phones on my be Passat
I have done factory settings & they remove but come back again. There are 8 phones stored there were only
4 stored initially but somehow the users have doubled
I cannot delete using the steering wheel
The instructions here are as worthless as VW’s.
HOW TO ACCESS THE BLUETOOTH MENU…
If you have managed to connect a phone connect it via Bluetooth. Once you have a Bluetooth connection with a phone, you should be able to access the Bluetooth Menu where you can select users and delete them.
If you haven’t connected your phone yet, use the phone search option and connect to your phone then the other menu options should become available.
VW and this website DON’T tell you that you have to have an active Bluetooth connection to your VW before you can access these options.
Cheers,
Shane
I FIGURED IT OUT. So I tried a million times and i kept getting the same message “unable to delete device is also used as a phone.”
BUT You have to be connected to the car. So connect via Bluetooth to your VW. Once connected hit “ok” on your steering wheel then “bluetooth” then “user” click “ok” on the user you want to delete and it will actually delete.
When your phone is connected, on the main screen press down and click on Bluetooth. Users can be found there